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THE GEDAS GROUP ENHANCES CUSTOMER SERVICE AND IMPROVES IT WORKFLOW
“From the CEO down, Mercury IT Governance Center provides a precise handle on financial performance while enhancing customer service and fostering a culture based on sound governance principles.”
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ING GROUP INCREASES CUSTOMER SATISFACTION AND SCALABILITY
WITH LOADRUNNER
Mercury Optimization Centers enable ING Group to identify and eliminate bottlenecks, better justify hardware investments, and perform tests for massive scalability in just a few weeks.
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NANYANG TECHNOLOGICAL UNIVERSITY IMPROVES IT MONITORING WITH MERCURY SITESCOPE
"With Mercury SiteScope, we’re now able to zero in on problem areas and fix them before they become critical. … Mercury SiteScope helps us shorten problem resolution cycle significantly and improve service availability levels steadily."
Goh Teng Chiew, Director (IT Operations), Center for IT Services
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Around the world, IT governance is at the top of the strategic agenda in IT this year. CIOs worldwide are using IT Governance to optimize critical industry initiatives including regulatory compliance (e.g., Sarbanes-Oxley, Basel II), ITIL, and strategic sourcing. 
