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BIRLASOFT TRANSFORMS IT SERVICE DELIVERY WITH MERCURY IT GOVERNANCE CENTER
Birlasoft digitized and aligned business processes with delivery processes, greatly reducing costs, risks, and defects, while significantly increasing customer satisfaction.
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SIAM COMMERCIAL BANK ENHANCED CUSTOMER SATISFACTION BY OPTIMIZING E-BANKING AND CALL CENTER SERVICES WITH MERCURY’S LOADRUNNER
Siam Commercial Bank (SCB) implements LoadRunner, Mercury’s load testing tool, to load test all call center related and web-based applications, thereby ensuring optimal performance and 24x7 availability of call center and e-Banking channels.
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INSURITY OPTIMIZES BUSINESS SERVICES LEVELS WITH MERCURY
“Mercury gives us the tools and confidence we need to be able to agree to expanded SLAs. That has allowed us to bring more transparency to our data center operations and to capture more business.”
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IT executives are judged on their ability to deliver business results. Leaders must be able to effectively govern and manage the priorities, processes, and people of IT. Mercury delivers the visibility and control that IT leaders require to optimize for business impact and comply with regulatory mandates and new IT initiatives. 
